Frequently Asked Questions
Everything you need to know about shopping with Maman Retail & E-Comm.
What is the typical delivery timeframe for furniture and decor?
Standard shipping usually takes 5-10 business days. For larger furniture pieces requiring freight handling, delivery can take between 2-3 weeks depending on your location.
Do you offer international shipping for home goods?
Currently, Maman Retail & E-Comm ships to all 50 states and Canada. We are working on expanding our logistics to support international shipping in the near future.
What is your return policy for home accessories?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that custom-made or final sale items are not eligible for return.
How can I track the status of my home decor order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your status directly through your account dashboard on our website.
Are your products covered by a warranty?
Yes, all our furniture items come with a 1-year limited manufacturer's warranty covering structural defects. Small decor items are covered by a 90-day quality guarantee.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Affirm for larger home improvement purchases.