Returns & Exchanges
At Maman Retail & E-Comm, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. Whether a style doesn't fit or you've changed your mind, our team is here to ensure a seamless exchange or refund process.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location or schedule a home pickup for larger furniture pieces.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing